Oct 31, 2015 at 3:fifty five pm I not too long ago stayed at Comfort Inn, 412 White Bridge Position, Nashville, TN. I was with a celebration of three people with three rooms. DO NOT Continue to be THERE IF You employ A CREDIT CARD!!! All people’s bank card was cloned and applied. Among my occasion only employed the card which was cloned at this hotel! I contacted the hotel administration but I used to be advised that none of his individuals would commit a criminal offense and that could not happen at his resort.
I am a girl who was by itself getting yelled at and accompanied by a male who is imagined to certainly be a supervisor of the property by which I was a paying buyer. This all happened for the reason that I asked to speak to a person with regard to the service I had been receiving.
They wound up having The cash from my banking account and now I am in the destructive and all of my checks are bouncing. I'm caught paying out more than $124.00 in overdraft fees. That is just ridiculous. In no way all over again will I stay at a Preference motels Except a thing is completed concerning this.
I'm not gonna let you know how to run your business, but this spot is not really good advertising and marketing and won't make me at any time want to take into account remaining at a Roadway at any time again.
I have known as the operator every single day given that March twenty and there is no solution or voice mail on this cell phone. I've termed and faxed the lodge and continue to no response or telephone connect with from them. I am prepared to press any type of costs from this resort operator.
I've a make any difference that may be an actual disaster for your organization. I been given a statement out of your program relating to my Selection Priviledges Awards account. The name to the assertion was incorrect, the account quantity was incorrect, as well as awarded points full was incorrect.
This is the worst ever,I've despatched an e mail requesting for this for being settled and will get my criticism to BBB Too. They won't refund/reverse my money, and that's FRAUD/THEFT.
I really like remaining at your inns but I've a difficulty with The purpose procedure whenever you operate a promotion. Each time I sign up for a marketing it in no way will take and Once i call to complain to The shopper service line… THEY ACT LIKE I AM LYING TO THEM ABOUT Just about anything I SAY. instance The existing promotion is 2 stays pays. I registered in early June 2014 and now it can be August twelve I nevertheless haven't seen any more bonus points.
So I go to the front desk to check out. The manager is there and I describe to him everything that happened. I also informed him I desired a refund for (one particular) night time. He tries to give the bull crap which i booked the place via a reserving company and so they don’t offer refunds. I defined I booked as a result of them directly.
August two, 2015 at 2:37 pm Yesterday I attempted to reserve a space for three evenings at the conclusion of September by way of choice resorts.com. I stuffed in my check in and departure dates, went to another web site as prompted and crammed in my individual and credit card data, then went to the next page to know the Web-site experienced in some way booked me for just one night time only Which night was last evening. I promptly called the lodge instantly and was instructed they were not demonstrating a reservation nevertheless and that I must connect with again the subsequent day. I identified as this early morning and was informed by a different individual which i was billed for a no-clearly show and there was nothing at all that he could do about it.
Rather frankly the wellbeing department in Omaha is going to be notifies bye in the inappropriate ailments. I'm pissed off further than terms and may stay away from Ease and comfort Inns Later on as it appears There may be zero high quality control of your independently owned inns. I have not in my life stayed in the resort the place this situation happened.
January 1, 2014 at 2:44 am Good morning, I'm composing you inside of a effort to voice my concerns and shed some gentle on an event which has just taken put at A person of your hotels “Excellent Inn and Suites Biltmore Eastâ€. Tonight as I went to The shop for approximately 20 mins just one of the personnel (Jammie) known as the cops on me saying click over here now my fifteen,three, and 9 year old were being remaining in the hotel all day long by by themselves. Seemingly my 3 calendar year previous was actively playing to the telephone as they some instances do and known as the front Workplace. I’m undecided just what the clerk questioned her but she explained my mommy is just not right here. So the clerk Jammie then phone calls the place back and talks to my fifteen calendar year previous and she, Jammie ask is this the home without having father or mother and my daughter says I’m not sure what you are talking about and hangs up. So then Jammie phone calls again and tells them to wander into the Workplace or she’s contacting the police. We have been in an odd town on family vacation wherever my Youngsters know no-one and when I Visit the store and explain to them don’t depart out This really is what they are going to do. So Jammie phone calls the police. In order I get again from The shop fifteen-20 mins later my daughter tells me what has transpired so I known as the Business. And she or he says she has called the police and I will have to go over the make a difference w them. So I said Okay and like this walked to your Workplace. I questioned her why would she get in touch with the police After i was only gone fifteen or 20 mins she mentioned the place up coming doorway experienced complained at plenty of sounds. I discussed we had been there received three times and this sound wasn’t nearly anything that experienced not been happening for three times. I also requested if you named my area And that i didn’t reply or me the mum or dad wasn’t there why not call the variety u pop over to these guys have a person file here are the findings for me. She seemed within the method and without a doubt my range was on file. She stated effectively upcoming time I will simply call. I also stated and if you assumed my kids have been by itself why not wander for the room and see it for yourself in lieu of contacting the cops first, I explained mainly because I'd a fifteen calendar year w my 3 and 9 yr outdated, as I remaining the Workplace window and as I walked back again to the area I had been greeted by 3 law enforcement officers on three distinct vehicles.
The customer service at 1-800-300-8800 is usually a joke. You must wait around all around quarter-hour for someone to answer and whenever they do, they place you in hold for quarter-hour far more or transfer you to definitely a answering equipment. I had just one of your supervisors inform me she would simply call me again in a single hour And that i in no way listened to again from her. A further time I requested for any manager I had been placed on maintain and after more than ten minutes it went to the machine,Truly? I am wanting to solve my issue before I allow it to be general public. I'm very upset and disappointed. There is not any way a client needs to be handled or disregarded how your company and upper management is doing to us. I’m forwarding for next time the letter I despatched to Brenda Bauzo.
On arrival to The situation on Marketplace Avenue in Wilmington, NC she was greeted by a pleasant lady who assisted her with her reservation. She gave her a option of rooms from which to choose and my wife initially selected a different space than she wound up with. The area was not a pet pleasant area, and my spouse described that she article experienced a Puppy. The lady informed her that It will be a service fee to the Puppy. My wife comprehended this. My wife checked in and after that went on the beach. Upon arriving again for the hotel along with a random specific adopted her as she was going for walks her Pet. This person stated which the person within the bench was intending to report her for aquiring a Doggy. He ongoing to adhere to her as she walked her Pet.